Cookie Policy

How we use cookies and similar technologies on the ISPA Zero Rating Portal

Last updated: March 09, 2026

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

This policy explains how ISPA uses cookies on the Zero Rating Portal and your choices regarding their use.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems:

Session management and user authentication
Security tokens and CSRF protection
Application form state preservation
Portal functionality and navigation

Performance Cookies

These cookies help us understand how visitors interact with our website:

Page load times and performance metrics
Error tracking and debugging information
Application form completion rates
Portal usage statistics

Functional Cookies

These cookies enable enhanced functionality and personalization:

Remembering your preferences and settings
Saving form progress and draft applications
Customized dashboard views
Language and display preferences

How We Use Cookies

Application Management

Save your application progress and maintain session state during form completion

User Authentication

Keep you logged in and maintain secure access to your account

Portal Optimization

Analyze usage patterns to improve portal performance and user experience

Security

Protect against fraud and maintain portal security and integrity

Third-Party Cookies

The ISPA Zero Rating Portal may use third-party services that place cookies on your device:

Google Analytics

Used for website analytics and performance monitoring. Google Analytics may place cookies to track user behavior and portal usage patterns.

External Validation Tools

DNS lookup and website validation services may place cookies when checking technical requirements during application submission.

Managing Your Cookie Preferences

Browser Settings

You can control and/or delete cookies through your browser settings:

Block all cookies or only third-party cookies
Delete existing cookies from your device
Set notifications when cookies are placed
Allow cookies from specific websites only

Impact of Disabling Cookies

Disabling certain cookies may affect your portal experience:

Essential cookies: Portal functionality will be impaired
Functional cookies: Personalized features may not work
Performance cookies: Portal optimization may be limited

Cookie Duration

Session Cookies

Deleted when you close your browser (used for authentication and form state)

Persistent Cookies

Remain on your device for a set period (typically 30 days to 1 year for preferences and analytics)

Updates to This Policy

ISPA may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by: