ISPA
Zero Rating Portal
Internet Service Providers' Association of South Africa
Streamlining zero-rating applications and management to ensure regulatory compliance and expanded digital access for South African internet users.
A collaborative initiative between ISPA, ICASA, and telecommunications operators.
About the Initiative
During the COVID-19 pandemic, ISPA supported the Department of Communications and Digital Technologies in implementing zero-rating for educational and health websites, managing over 1,200 sites in collaboration with government departments and operators.
Portal Benefits
A comprehensive platform designed to automate and streamline zero-rating processes while maintaining regulatory oversight and transparency.
Automated Applications
Streamlined application process for website owners to request zero-rating approval with clear guidelines and technical requirements.
ICASA Oversight
Full regulatory control and transparency with ICASA's ability to approve or reject applications and monitor the entire zero-rating process.
Operator Collaboration
Seamless coordination between operators for technical implementation, feedback submission, and ongoing maintenance of zero-rated sites.
The Process
A transparent, regulatory-compliant process ensuring fair and equitable zero-rating implementation
Application Submission
Website owners submit detailed applications through the portal with technical specifications
ICASA Review
ICASA evaluates applications for compliance with regulatory requirements and public interest
Operator Implementation
Approved operators configure zero-rating for the website across their networks
Public Access
Zero-rated websites become accessible to South African users without data charges, with full transparency
Key Stakeholders
A collaborative ecosystem ensuring responsible and transparent zero-rating implementation
ISPA
Develops and maintains the portal infrastructure, facilitates collaboration between stakeholders
ICASA
Provides regulatory oversight, approves applications, and ensures compliance with spectrum license obligations
Operators
Implement zero-rating configurations, provide feedback on technical issues, and report implementation status
Applicants
Website owners submit applications, provide technical details, and manage approved zero-rating configurations
Apply for Zero-Rating Today
Submit your application through ISPA's secure portal and join the growing list of websites providing free access to South African internet users.
Start ApplicationImpact & Achievements
The success of ISPA's zero-rating initiatives in expanding digital access during critical times
"During the pandemic, ISPA successfully managed over 1,200 zero-rated websites, providing critical access to educational and health resources for South African citizens."
"Close collaboration with ICASA and multiple operators ensured seamless implementation and regulatory compliance throughout the zero-rating process."
"This portal extends ISPA's commitment to supporting ICASA's regulatory framework, ensuring operators meet their spectrum license zero-rating obligations."